Privacy policy

Last updated: May 2026

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase of custom keepsakes, including photo magnets, keychains, pens, and pocket mirrors.

Our store is powered by Shopify. Shopify helps us operate the website and process your orders safely and securely.

By using our website, you agree to the collection and use of information as described below.

Personal Information We Collect

Information You Provide

Name
Shipping/billing address
Email address
Phone number (if provided)
Order details
Payment information (processed securely by Shopify or our payment providers)
Photos, images, and any custom text you upload or provide for personalization
Information submitted through custom forms or pickup scheduling tools (e.g., preferred pickup locations and times)

Automatically Collected Information

IP address
Browser type
Device information
Pages visited and interactions with the website
Cookies and similar technologies

Information From Shopify & Integrations

Shopify automatically collects device and usage data needed to run the store securely. We do not store credit card information — this is fully handled by Shopify or your selected payment processor.

How We Use Personal Information

We use your information to:

Process and fulfill your custom orders
Provide customer support and communicate order updates
Arrange shipping, local delivery, or local pickup
Create your personalized keepsakes. This includes using the photos, images, and text you provide to design and print your order
Improve our store and product offerings
Prevent fraud and maintain website security
Send marketing emails (only if you have opted in)
Troubleshoot and resolve issues. If you contact us regarding a damaged or incorrect item, we will use the photos you provide to evaluate the issue and arrange a remake if approved

We do not use your data for complex cross-merchant profiling or third-party behavioral advertising.

How We Share Information

We may share your information only with trusted partners who help us run our business:

Shopify: to operate our online store
Payment Providers: to process your transactions securely
Shipping Carriers: (such as UPS) to deliver your orders
Third-Party Apps & Service Providers: tools integrated into our store to provide specific features, such as email platforms, NINEMAGS (for photo uploads), and Jotform (for local pickup scheduling and custom order inquiries)

We absolutely do not sell or rent your personal information to anyone.

Shopify and Your Data

Since our store is hosted on Shopify, Shopify also processes some of your personal information to provide its services. You can read how Shopify handles data here: https://www.shopify.com/legal/privacy.

Children's Privacy

Our products are intended for adults. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Security and Data Retention

We take reasonable steps to protect your information. However, please remember that no method of transmission over the internet can be guaranteed to be 100% secure.

We keep your personal information only as long as necessary to:

complete your orders
comply with legal obligations
maintain accurate customer records
resolve disputes

Your Rights

Depending on your location (including PIPEDA regulations in Canada), you may have the right to:

Access your personal data
Request deletion of your data
Request correction of inaccurate data
Request a copy of your data
Opt out of marketing emails
Withdraw your consent

To request any of these actions, please contact us using the details below. Our marketing emails also always include a quick "unsubscribe" link.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational or legal reasons. If we do, we will revise the "Last updated" date at the top of this page.